We are based in Kensington West London with easy access to the Grater London area. We also have several satellite offices around London.
Yes. We have full comprehensive insurance, which covers our staff, the sites we work on as well as the public.
Our staff are all fully trained and fully insured for all the services we provide.
Yes, We are very proud of the work we do, and treat our customers as partners and have built longstanding relationships.
Yes all are teams speak fluent English.
Our office open hours are 8:30am to 6pm However there is always someone available between 6am and 10pm to help withany out of hours requirements.
Our existing customers have access to dedicated out of hours numbers, we also have our dedicated email address for out of office hours requests help@graftonscleaning.com
Every site is different and some may require more preparation and specialist equipment but we will always agree with you in advance a start date. We always aim to start as soon as our customers require it but we will not compromise the quality of the service.
With our dedicated emergency address help@graftonscleaning.com
We will fix it. Our teams are fully insured and full trained. Our supervisors have the highest level of customer service and aim to resolve any issue to our customerscomplete satisfaction.
You would sign no contract for the first 3 months then a standard contract is 12 months however we will tailor the service to your needs.
We offer a fully bespoke serviceas no two places are the same.
This is simple and straight we will take care of the whole process for you.
Yes, we would carry out an assessment of your requirements and carry out a trial clean
Yes, you will have a dedicated account manager who will know and understand your business and requirements and would be best placed to assist you with anything you need.
Yes, we take pride in our green credentials, we use bio-degradable products and say no to bleach.
Our supervisors have a regular weekly / bi weekly inspection rota and in attrition regular checks depending on your requirements
We go where our customers need us